Billing, payments and receipts

All billing lives in one place: the Billing page in your dashboard. Payments are processed by Allpay, charges are monthly, and every receipt is available next to its charge.

How payment works

• Paid plans are billed monthly — there is currently no annual billing option.
• Card processing is handled end-to-end by Allpay. Your card details never touch MenuKlik's servers; the Billing page shows only a masked card reference so you know which card is on file.

Update your payment card

1. Open Billing in the sidebar.
2. Choose the update-card option and enter the new card via the secure Allpay form.
3. Future charges use the new card automatically.

Payment history and receipts

The Billing page lists every charge with its receipt. Nothing to request, nothing emailed to hunt for — it's all in one table when your accountant asks.

When a payment fails

A failed charge doesn't cut anything off immediately:

1. Your account enters a past-due state and we retry, sending you reminder emails.
2. If payment keeps failing, your public menu can eventually be suspended until a payment succeeds.
3. The fix is almost always updating the card in Billing — the next successful charge restores everything immediately.

Scheduled plan changes

If you've scheduled a downgrade, the Billing page shows what changes and when — your current plan runs to the end of its paid period first. Details in plans and upgrading.

Billing questions

For anything the Billing page doesn't answer — refunds, charges you don't recognize, invoicing details — email billing@menuklik.co.